Contact information

How can we help?

Questions before ordering or need help with an existing order? Contact us and include your order number when applicable.

CONTACT INFORMATION

We usually reply within 1–2 business days. During holidays or high-volume periods, responses may take a little longer.

Replies in 1–2 business days Pre-order questions Existing order support

We usually reply within 1–2 business days.

Include your order number, the email address used at checkout, phone model, case type, and a short description of what you need help with.

Contact us within 7 days of delivery. Include clear details about the issue. We will let you know how to provide photos when needed.

QUICK HELP

Review our most-used help pages for production, delivery, returns, and customization.

FAQ Answers about phone compatibility, customization, photos, delivery, and order support. Shipping Policy Review production and shipping estimates for U.S. orders. Returns & Exchanges Review the policy for made-to-order products and confirmed order issues.