Shipping Policy

At GoCraftly, each order is carefully prepared to make sure it looks beautiful and arrives safely. Because many of our products are made to order, shipping includes both processing time and delivery time.

1. Processing Time

Most orders require a production and processing period before shipment. Processing time may vary depending on product type, customization requirements, and current order volume.

Please note that custom-made products may take longer to prepare than non-custom items.

2. Shipping Time

Shipping time depends on your location, the shipping method selected at checkout, and carrier performance. Delivery estimates provided during checkout are approximate and are not guaranteed.

Actual delivery times may vary due to holidays, weather, customs processing, or carrier delays.

3. Shipping Confirmation

Once your order has shipped, you will receive a shipping confirmation email. If tracking is available for your shipment, it will be included in that email.

4. International Shipping

We may ship to international destinations. International orders may be subject to customs duties, import taxes, or other fees required by the destination country.

These charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. GoCraftly is not responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete shipping information.

If you notice an error in your shipping address, please contact us as soon as possible after placing your order.

6. Delays

While we do our best to ship orders as quickly as possible, GoCraftly is not responsible for shipping delays caused by carriers, customs, weather conditions, high seasonal demand, or other factors outside of our control.